Privacy Policy Luxida Facilities

The purpose of this policy is to inform data subjects about the different processing operations carried out by this organisation through the website and which affect their personal data., in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights.

IDENTIFICATION AND CONTACT DETAILS OF THE PERSON RESPONSIBLE.

The organisation LUXIDA INSTALACIONES, SL, with registered office at c/ Gobelas 13, 1st floor, 28023, Madrid, with NIF B88435573, contact telephone number 913576310 and e-mail address luxida@luxida.es

DATA PROTECTION OFFICER

SECURIDAD Y PRIVACIDAD DE DATOS, SL, with contact telephone number 963 122 868 and e-mail infodpo@forlopd.es

PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA.

USERS/NAVIGATORS OF THE WEBSITE OF THE RESPONSIBLE PARTY.

We will process the personal data provided in order to:

To deal with requests, complaints and incidents transferred through our contact channels incorporated in the website.

To understand the behaviour of the surfer within the website in order to detect possible computer attacks on our website.

To comply with the legal obligations that are directly applicable to us and regulate our activity.

Protect and exercise our rights or respond to claims of any kind.

Where appropriate, sending commercial communications relating to the goods or services that make up our activity and/or news or bulletins related to our sector. Your refusal to provide us with authorisation will make it impossible for the company to send you information.

Where appropriate, to manage your participation in competitions and promotions carried out by the entity. Your refusal to provide us with authorisation will make it impossible for you to participate.

Where appropriate, to send satisfaction and/or quality surveys. Your refusal to provide us with authorisation will make it impossible for us to evaluate the service provided.

Manage and send you the requested quotation.

LEGAL BASIS FOR PROCESSING.

USERS/NAVIGATORS ON THE WEBSITE OF THE RESPONSIBLE PARTY.

In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.

To comply with the legal obligations that apply to us. In this case, the data subject may not object to the processing of personal data.

In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, although he or she may exercise, where appropriate, the rights recognised in the "rights" section of this policy.

WEBSITE ADD-ONS AND TOOLS

Google reCAPTCHA

We use the Google reCAPTCHA service to detect, on the basis of legitimate interest, whether the website is being used by bots, in order to protect the portal and prevent abusive and fraudulent practices, such as sending spam. You can access our provider's privacy policy by clicking here. here.

Google maps

We use Google Maps (API) in order to show you interactive maps directly on our website and to enable you to use its functions. For this purpose, you should note that when you use the service, Google will collect and store information about your use of the service. We inform you that the use of Google may involve International Data Transfers that are not based on an adequacy decision of the European Commission or the provision of adequate safeguards, and therefore do not have an adequate level of protection in accordance with the provisions of the GDPR. For all appropriate purposes, we inform you that this may entail certain risks for the protection of your personal data. Such risks may include the absence of an equivalent data protection supervisory authority and/or equivalent data protection principles and/or data subject protection rights. We therefore recommend that you carefully read the privacy policy of our provider beforehand by clicking here. here.

TIME LIMITS OR CRITERIA FOR DATA RETENTION.

The personal data provided will be kept for the time necessary to fulfil the purposes for which they were originally collected.
Once the data are no longer necessary for the processing in question, they will be kept duly blocked in order to, where appropriate, make them available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor's Office, during the period of limitation of the actions that may derive from the relationship maintained with the customer and/or the legally stipulated retention periods.

AUTOMATED DECISIONS AND PROFILING.

The website does not make automated decisions or create profiles.

TARGET AUDIENCE.

For the duration of the processing of your personal data, the organisation may transfer your data to the following recipients:

Judges and Courts.

State Security Forces and Corps.

Other competent public authorities or bodies, where the controller is under a legal obligation to provide the personal data.
Your data may be shared with LUXIDA, S.L. with CIF B87949004 and e-mail address luxida@luxida.esThe aim is to ensure the correct administrative and accounting management of the entities.

INTERNATIONAL DATA TRANSFERS.

The organisation does not carry out any International Data Transfer. Should it subsequently become necessary to carry out international transfers of data, the degree of protection of the destination country will be verified and the guarantees required by the regulations will be adopted.

RIGHTS.

Data subjects may, at any time and free of charge, exercise their rights of access, rectification and erasure, as well as request that the processing of their personal data be restricted, object to the processing, request the portability of their personal data (where technically possible) or withdraw the consent given, and where appropriate, where applicable, not to be subject to a decision based solely on automated processing, including profiling.

To do so, you may use the forms provided by the organisation, or send a letter to the postal address or e-mail address indicated above. However, you may be asked for your ID card or any other similar document in order to prove your identity, provided that this cannot be done by other less intrusive means.

In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can lodge a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website: www.agpd.es.

In compliance with the provisions of Article 21 of Law 34/2002 of services of the information society and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe by sending an email to the address luxida@luxida.es, with subject "UNSUBSCRIBE" or by clicking on the section of the mail *to unsubscribe*.

VERACITY OF THE DATA.

The interested party guarantees that the data provided are true, accurate, complete and up to date; undertaking to inform of any change with respect to the data provided, through the channels provided for this purpose and indicated in point one of this policy. He/she shall be liable for any damage or harm, both direct and indirect, that may be caused as a result of non-compliance with this obligation.
In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to provide them with the information contained in this clause, exempting the organisation from any liability arising from failure to comply with this obligation.

SOCIAL NETWORKS

Social networks are part of the daily life of many Internet users, and for them the Entity has created different profiles in some of them.
All users who visit our website have the opportunity to join our social networks or groups.
However, you should bear in mind that, unless we request your data directly (for example, through marketing actions, competitions, promotions, or any other valid form), your data will belong to the corresponding Social Network, so we recommend that you carefully read its terms of use and privacy policies, as well as make sure to configure your preferences regarding the processing of data.

MODIFICATIONS/UPDATE

This privacy policy may be modified/updated according to the established legal requirements or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to periodically visit our Privacy Policy.

If you have any doubts about this policy, you can contact LUXIDA INSTALACIONES, SL through the forms provided by the organisation, or send a letter to the postal address or e-mail address mentioned in the heading.

Last revised: 10 February 2025